ACEs Aware is committed to keeping users’ personal information private and secure, as required by law and policy. These laws and policies include the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA); California Online Privacy Protection Act of 2003 (CalOPPA—Business & Professions Code §§ 22575-22579); California Information Practices Act of 1977 (IPA); California Public Records Act (PRA—Government Code §§ 6250-6276.48); California Government Codes § 11015.5 and §11019.9; State Administrative Manual (SAM) § 5310.1; and, Statewide Information Management Manual (SIMM) 5310-A.
The ACEs Aware website electronically gathers information about users’ visits to our website. Additional demographic data (e.g., race, ethnicity, occupation, location, and zip code) is collected and used in various ACEs Aware reports. We use this information to respond to user inquiries and to improve the website. The ACEs Aware site uses web analytics to gather user Internet Protocol (IP) addresses, to record the web browser being used (e.g., Google Chrome), and the name of your internet domain (e.g., Gmail, AOL). Web analytics records the date and time that users access our site and collects information on which files, pages, and links are visited. It also records the website address from which the ACEs Aware site was accessed.
The goal of the ACEs Aware site is to help people live healthier lives and reach their full potential. The user information we request may include some or all of the following: name, email address, address, and/or employment information. We may also request health care plan and provider data.
ACEs Aware uses the information users provide in order to respond to their inquiries. When users provide said information, this constitutes consent for ACEs Aware to collect and share the information with their healthcare providers. If users choose not to provide the information requested, they will be unable to use some site features and services. However, users will still be able to use most of the website.
Electronically collected personal information is exempt from requests made under the California Public Records Act.
ACEs Aware uses many approaches to protect user personal information from loss, theft, or unauthorized use. These approaches include the use of physical, administrative, and technical access controls. Some of the controls ACEs Aware uses include data encryption, network intrusion prevention, data loss prevention and malware defense. ACEs Aware facilities are monitored 24 hours a day, seven days a week with surveillance, alarms, and access controls. ACEs Aware also takes other steps to protect personal information.
UCAAN privacy contact information:
UCAAN BOX 951752, 12-362 MDCC
Los Angeles, CA 90095-1752
DHCS Privacy Office
P.O. Box 997413, MS 4722
Sacramento, CA 95899-7413
 Government Code Section 6250.